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FAQ

Frequently Asked Questions

How do I know if I'm eligible for government grants for home heating?

Eligibility depends on factors such as your income, location, and the type of heating improvement you need. Apply for funding now and we can help you quickly determine if you qualify.

How long does the grant application process take?

The processing time can vary, but we strive to make it as efficient as possible. Typically, it takes a few weeks to receive a response from the grant authority.

What should I expect during the installation process?

Our professional installation teams will work with you to schedule a convenient time. They'll ensure a smooth, efficient installation while minimising disruption to your daily life.

What types of home heating solutions do you offer?

We offer a range of energy-efficient solutions, including heat pumps, storage heaters, and more. Our experts will recommend the best option based on your specific needs if you aren't sure.

Are there any costs associated with using your services?

Our grant application assistance is free of charge, and covers any costs related to the installation of your chosen heating solution.

What happens if I have questions or issues after the installation is complete?

We're here to support you even after installation. You can reach out to our customer service team for assistance, and we provide maintenance and support services to address any issues or questions you may have.